ei3658 Privacy Policy

This privacy policy ("Policy") is issued by ei3658 ("we", "us") and applies to all members and visitors ("you", "user") who use the website https://ei3658.cam ("Service"). The purpose of this Policy is to clearly inform you how and why we collect your personal information, how we use it, and the measures we take to keep it secure.

By registering on the ei3658 platform or using the Service, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any term in this Policy, we ask that you refrain from using our Service.

1.1 Information You Provide Directly

When you create an account on ei3658, log in, or contact us, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 and above may register)
• Valid email address
• Mobile number
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers
• National ID card or passport number (if identity verification is required)
• Your chosen username and password

1.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Date, time, and details of pages visited on the site
• Referrer URL
• Information obtained from cookies and similar tracking technologies

1.3 Transaction Information

We retain records of all financial transactions, including deposit, withdrawal, and betting history. This is necessary for fraud prevention, regular auditing, and dispute resolution.

2.1 Primary Purposes

ei3658 uses your personal information for the following purposes:

• Completing account registration and identity verification
• Processing deposits and withdrawals smoothly
• Providing bonuses and promotional offers
• Managing VIP programs and loyalty rewards
• Providing customer support and resolving issues
• Ensuring platform security and preventing fraud
• Fulfilling legal obligations

2.2 Use for Communication

With your consent, we may send you promotional messages, new bonus offers, and service-related updates by email. You may opt out of receiving such messages at any time by contacting us.

2.3 Responsible Gaming

We may analyze information about your gaming activity to promote responsible gaming. This makes it possible to identify potentially problematic behavior and provide the necessary support. For more details, visit our Responsible Gaming page.

3.1 Circumstances for Disclosure

ei3658 does not sell or rent your personal information. However, information may be shared in limited circumstances with third parties in the following situations:

• Payment processors: Information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and Upay.
• Service providers: With trusted partners who provide our technical and operational services, and who operate under strict confidentiality agreements.
• Legal obligations: Where information must be disclosed in accordance with a court order, government directive, or applicable law.
• Fraud prevention: With relevant authorities to comply with anti-money laundering regulations (AML) and prevent fraud.

3.2 International Data Transfers

For the purpose of technical services, your information may be processed on servers hosted outside Bangladesh. In such cases, we ensure that such processing follows applicable international data protection standards.

4.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. ei3658 uses cookies for the following reasons:

• To keep your login session active
• To save your preferences and settings
• To improve site functionality and user experience
• To manage security features
• To collect analytical data (in anonymous form)

4.2 Cookie Controls

You can limit or disable cookie acceptance by changing your browser settings. Please note, however, that disabling cookies may cause some features of ei3658 to stop working properly, particularly login and payment-related functions.

5.1 Technical Security

ei3658 uses industry-standard security technologies to keep your information secure:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Data stored in the database using AES-256 encryption
• Two-factor authentication system
• Regular security audits and penetration testing
• Firewall and DDoS protection systems

5.2 Administrative Security

Only authorized personnel may access your information, and they work under strict confidentiality agreements. All staff receive regular data protection training.

5.3 Response to Data Breaches

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary corrective measures.

6.1 Retention Policy

ei3658 retains your personal information for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Generally:

• All information is retained while the account is active
• Financial transaction records are kept for a minimum of 5 years after account closure
• Relevant information is retained until any legal dispute is resolved
• Security logs are deleted after a specified period

If you request deletion of your account, we will take steps to delete your personal information as quickly as possible within the limits of applicable law.

7.1 Your Rights Regarding Your Information

As a user of ei3658, you have the following rights:

• Right to know: You have the right to know what information we hold about you.
• Right to rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to erasure: In certain circumstances, you may request that your personal information be deleted.
• Right to restrict processing: In certain cases, you may request that the processing of your information be limited.
• Right to data portability: Where applicable, you may receive a copy of your information.
• Right to object: You may object to the use of your information for certain purposes.

If you wish to exercise any of the above rights, please contact us. We will process your request within a reasonable time.

8.1 Age Verification Policy

The ei3658 Service is for persons aged 21 and above only. We do not intentionally collect any personal information from minors.

We carry out an age verification process at the time of registration. If it comes to our attention that a minor has created an account using false information, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child is using our Service, please contact our customer support team immediately.

9.1 Updates and Changes

ei3658 reserves the right to update this privacy policy from time to time. The policy may be revised due to changes in the scope of the Service, new legal obligations, or technological changes.

For any significant changes, we will notify you by email or publish a notice on our website. Continued use of the Service after the revised policy is published will be considered as your acceptance of the new terms.

We therefore recommend that you visit this page regularly. The "Effective Date" shown at the top of the page indicates the date of the most recent update.

10.1 Privacy-Related Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

We generally respond to your request within business days. For urgent privacy matters, please contact us via live chat, where our team is ready to assist around the clock.